Effective Date: September 30, 2021
You may choose to provide personal information (for example, your name, address, email address, telephone number) on our WEBSITE for various purposes, including the following:
Personal Information You Provide
Email: We only send emails to users of our WEBSITE who sign up for our mailing lists or who agree to receive future communications from us. Every email you will receive from us will contain clear information on how to unsubscribe from future communications. If you sign up for communications from us but then wish to unsubscribe, follow the unsubscribe instructions in the email you receive. Upon receipt of any unsubscribe request, we will cease our communication with you until and unless you re-subscribe for one of our mailing lists.
Telephone: We may also contact you by phone where you provide your phone number, in connection with the request, comment, or inquiry you submit via the WEBSITE. If you do not wish to be contacted by phone, please indicate that to the individual who is calling you on our behalf, and we will remove your phone number from our contact list.
SMS Messaging: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
The major browsers have attempted to implement the draft “Do Not Track” (“DNT”) standard of the World Wide Web Consortium (“W3C”) in their latest releases. As this standard has not been finalized, the WEBSITE is not compatible with DNT and does not recognize DNT settings.
You have choices about certain information we collect. When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary for us to collect to complete your order or respond to your request, we may not be able to complete your order or respond to your request.
Business Operations and Marketing.
Legal Bases for Processing. We process personal data for, or based on, one or more of the following legal bases:
Information We Share With Others
We may provide paid products and/or services on the WEBSITE. In that case, we use third-party services for payment processing (e.g. payment processors).
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party websites or services.
Security is important to us and to you. Therefore, we work to employ reasonable and appropriate physical, technical, and organizational safeguards designed to promote the security of our systems and protect the confidentiality, integrity, availability, and resilience of personal data. If you suspect unauthorized access to your information as a result of a breach of our protective measures, you should contact us immediately.
No method of safeguarding information is completely secure. While we use measures designed to protect personal data, we cannot guarantee that any safeguards will be effective or sufficient. Internet data transmission is not always secure, and we cannot warrant that information you transmit to us through the Internet is or will be secure.
We retain personal data for as long as is necessary to fulfil the purpose for which it was collected, as well as to the extent we deem necessary to carry out the processing activities described above, including compliance with applicable laws, regulations, rules and requests of relevant law enforcement and/or other governmental agencies, and to the extent we reasonably deem necessary to protect the rights, property, and safety of Sona, our customers, and other third parties.
You have a variety of legal rights regarding the collection and processing of personal data. You may exercise these rights, to the extent they apply to you, by contacting us using the information provided below. Please be prepared to provide reasonable information to authenticate your requests.
These rights vary depending on the particular laws of your jurisdiction, but may include:
We strive to maintain the accuracy of any personal data collected from you, and will use commercially reasonable efforts to respond promptly to update our database when you tell us the information in our database is not accurate. However, we must rely upon you to ensure that the information you provide to us is complete, accurate, and up-to-date, and to inform us of any changes. Please review all of your information carefully before submitting it to us, and please notify us as soon as possible of any updates or corrections.
In accordance with applicable law, you may obtain from us certain personal data that we process about you. If you wish to access, review, or make any changes to personal data you have provided to us through our WEBSITE or related services, you may do so at any time by contacting us as provided below. Please note, however, that we reserve the right to deny access as permitted or required by applicable law.
We are committed to complying fully with the Children’s Online Privacy Protection Act. Accordingly, if a website user is under the age of thirteen (13), such user is not authorized to provide personally identifying information, and we will not use any such information in its database or other data collection activities once we become aware that the user is under the age of thirteen.
Users under the age of thirteen and their parents or guardians are cautioned that the collection of personal information volunteered online or by e-mail by children under the age of thirteen 1) will be treated the same as information given by an adult until we become aware that the user is under the age of thirteen, and 2) such information may be subject to public access.
If we learn that we have collected personal information from an individual under the age of 13, we will delete this information from our databases in accordance with our deletion procedures. Should you suspect that a child of whom you are the parent or legal guardian has provided us with personal information, please contact us and we will work with you to address this issue.
Under California Civil Code Section 1798.83, California users are entitled to request information relating to whether a business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. We do not sell or share your personal information with third party companies for their direct marketing purposes without your consent.
Additionally, in the circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific purpose at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
We act as the “Data Controller” under the GDPR. To exercise any of these rights, please contact us using the contact details set out under the “Contact Us” heading below. As a resident of the EEA, you are also entitled to direct any complaints in relation to our processing of your personal data to your national or local data protection authority.
You may opt out of receiving marketing or other communications from us at any time through a given communications channel (such as email or telephone) by following the opt-out link or other unsubscribe instructions provided in any email message received and/or by contacting us as provided below.
If you would like to update your contact information or preferences, or have your information removed from our mailing list, or if you have comments or questions about the administration of our WEBSITE or this Policy, please contact us by writing to us at: [email protected].