media trainer

Mastering first impressions: the power of your LinkedIn profile picture

In today’s digital age, first impressions aren’t just made face-to-face. They happen online, too. With platforms like LinkedIn becoming integral to professional networking, putting your best foot forward virtually is crucial. One of the first things people notice on your LinkedIn profile is your picture, making it a vital component of your online and executive presence. This is why we often shoot new headshots for leaders when we start working with them. Here’s why it matters and how you can make it work in your favor.

The Power of First Impressions

When meeting someone for the first time, you shouldn’t present yourself in a way that makes you appear small or weak. The same principle applies to your LinkedIn profile picture. Research shows that individuals judge others within seconds of seeing their photo, forming immediate perceptions. This snap judgment can influence whether someone connects with you, engages in a professional discussion, or considers you for a job opportunity.

The Impact of Composition

The composition of your profile picture plays a vital role in how you’re perceived. Leaving extra room at the top of your photo can diminish your presence, potentially sending the wrong message about your confidence and authority. Instead, opt for a headshot where your face is front and center, taking up a significant portion of the frame. This simple adjustment can instantly convey a more commanding and self-assured image.

Capturing Confidence

A head-on composition emphasizes your face and radiates confidence. When viewers see you occupying the frame, it suggests you’re self-assured and ready to take on challenges. This subliminal message can significantly enhance your online credibility and attractiveness to potential connections and employers.

Your LinkedIn profile picture is more than just an image; it reflects your professional identity. By adopting a head-on composition, you project confidence and strength, setting a positive tone for your online interactions. Take the time to ensure your profile picture represents you in the best possible light, and watch as it opens doors to new opportunities and connections in the professional world. 

Remember, in the digital realm, a picture truly is worth a thousand words.

How to prepare for a job interview or promotion

You deserve a promotion or a new job.⁠
And you could be doing just one thing preventing you from landing it.⁠

With job interviews, preparation is everything.
⁠Just as in any other facet of professional life, success hinges on thorough groundwork.

Let’s explore the crucial steps to ensure you look and sound like an expert when interviewing.

  1. Craft Compelling Responses

You can’t craft answers without knowing the questions. Take time to formulate thoughtful responses to commonly asked interview questions. Some people have the toughest time with this one: “Tell me about yourself.” Be ready for it! Consider your experiences, skills, and accomplishments, and how they align with the role’s requirements. By articulating your achievements clearly and concisely, you’ll demonstrate confidence and the fact you cared enough to prepare.

  1. Build Your Narrative

Your professional journey is a story waiting to be told. What experiences and skills define you? Delve into your career and pinpoint key moments that highlight your strengths. Craft a narrative that paints a vivid picture of your capabilities and strengths, illustrating why you’re the ideal candidate for the position.

  1. Find Your Hook

Every memorable story has a hook, a unique element that captivates the audience. Similarly, when preparing for a job interview, you can pinpoint what makes you stand out. It could be a remarkable accomplishment, a unique skill set, or a transformative experience. Your “hook” is what piques the interviewer’s interest and compels them to delve deeper into your story.

  1. Engage Your Audience

Consider what will keep the interviewer’s attention. What aspect of your narrative will leave a lasting impression? Perhaps it’s your innovative problem-solving skills you developed while traveling, your ability to lead teams through challenges, or your knack for adapting to rapidly evolving industries. Tailor your narrative to ensure it resonates with the specific role and company.

  1. Leave a Lasting Impression

In a sea of applicants, what will make them remember you? It’s the distinctiveness of your narrative, the clarity of your responses, and the passion you exude for the role. Leave a mark by showcasing your qualifications, dedication, and most importantly — your enthusiasm.

Preparation is vital for success in job interviews. By meticulously crafting your responses, building a compelling narrative, and identifying your unique hook, you create a narrative that resonates. This narrative, when delivered with confidence and authenticity, will leave a lasting impression on interviewers, ensuring you stand out amongst the competition.

And a bonus tip that’s so so important: remember, in the world of job interviews, it’s not just about what you say, but how you say it.

Practice delivering your answers out loud.
What will you say and HOW will you say it?

You’ve got this. Good luck!

Stop touching your face in Zoom meetings

Body language is essential to get right whenever you’re presenting.

Even though we’re only seeing the top third of your body on Zoom (or Microsoft Teams or Google Meet), how you appear up there matters.

This is especially true when you need to be perceived as a leader.

This is not about lookin’ good.

It’s about gaining the trust of your audience.

Whether you’re giving a sales presentation, talking with a client, leading a meeting, or giving a media interview — here are three things I highly recommend you stop doing.

Touching your face

When we touch our face it tells the audience we’re nervous or uncomfortable.

We want to come across confident so our audience trusts us and the company we represent.

Touching your hair

When we fiddle with our hair or move it away from our face, it again makes our audience less confident in us.

Make sure your hair is always away from your face and it doesn’t move into your eyes so you don’t have a tendency to touch it.

Looking at other monitors

You wouldn’t stare out of the window or at your phone during an in-person meeting, would you?

This is why we shouldn’t look away from the person we’re meeting with and at another monitor.

You’ve seen it, you’ve felt it, you know how rude this is.

Making these small tweaks makes a huge impression on audiences.

Whether it’s an audience of one or many.

One specific VP told me recently his team is much more engaged now when he speaks.

And it happened right after he enacted the “stop touching your face” (for him, he touched his beard a lot) and “stop looking at other monitors” rules I created for him.

He says his team is more engaged.

That’s all it took.

Worth a try, right?

P.S. Want more tips? Be sure to sign up for my LinkedIn newsletter where you’ll get exclusive tips on strengthening your mindset to become a better communicator. Click here to subscribe to Thought Leaders Amplified on LinkedIn.

P.P.S. I created a training for health care professionals who need to discover their message and story, deliver it clearly, succinctly, and confidently, and present in a way that intrigues, entertains and keeps the audience’s attention. Share it with your friends in health care. Check it out even if you’re not in health care. The tips and tricks are universal. Click here to learn more.

P.P.P.S. Whenever you’re ready… here are three more ways I can help you build your brand, own your voice, and stand out:

  1. Want more tactical advice you can implement today? Check out my blog here for great articles, stories, and lessons I’ve shared over the years.
  2. Looking for one-on-one coaching or a consultation with me? Schedule a complimentary call here to speak to our team about how we can help you.
  3. Follow me on Instagram here for more media and public speaking tips, videos… and a little fun.

A lesson from Elton John

Elton John finally made his way back to Chicago.

This was a show originally scheduled for 2020.

Like a lot of concerts, it was delayed because of the pandemic.

As the months passed, I didn’t think he would actually make it back.

As you may know, Sir Elton recently had COVID.

Was he going to be too nervous being in a big crowd again? Would he be fully recovered?

Instead, what I witnessed was a man who put every ounce of his being into the show.

From the first second to the last – he had endless energy.

He was like a kid.

And so were each one of the band members.

Many of whom are in their 70s.

But each one acted like they were… maybe 25.

So much energy and so much enthusiasm.

These legends have been playing on stages worldwide for decades.

We all would have been fine if they phoned it in.

But instead, they played like they were still earning our respect as musicians.

They genuinely acted like they were excited to be there.

Elton waved to the crowd for 2 1/2 hours like he was your grandpa and you were driving up to his house after he spent two years in quarantine.

Energy. Excitement.

Right from the top, no time wasted.

Preparation.

Practice.

True professionals.

They get it.

There isn’t time to warm up.

Once you hit the stage, you have to be ready.

To entertain.

To captivate.

This comes up with my clients all the time.

When they first call me, they explain how they were great in the middle of a podcast or another interview, but it took them time to warm up.

But we live in a world where we don’t have time to warm up.

If we don’t catch people right off the top, they will start checking their email or move to a different podcast.

We must captivate and entertain from the top.

Capture the audience and make them want to stick around.

Elton didn’t need to do that.

Nor did his 74-year-old percussionist, who has played for every major act in the world.

Yet, they acted grateful to be on the big stage.

The next time we’re on a stage or in the media – we have to act like we’re grateful to be there and that it’s not old hat.

We have to prepare and be ready on the first beat.

This is not a normal conversation.

This is something that takes a different level of preparation.

That first soundbite has to be a headline.

It has to encapsulate all of the excitement going on in your organization.

It’s an important lesson to learn from these pros.

They’re teaching us night after night, how to perform to make our audience keep coming back for more.

P.S. I had great seats (thanks to my United Center/Chicago Bulls client). If you want to see video from the show, I shared it here on LinkedIn.

P.P.S. I created a training for health care professionals who need to discover their message and story, deliver it clearly, succinctly, and confidently, and present in a way that intrigues, entertains and keeps the audience’s attention. Share it with your friends in health care. Check it out even if you’re not in health care. The tips and tricks are universal. Click here to learn more.

P.P.P.S. Whenever you’re ready… here are three more ways I can help you build your brand, own your voice, and stand out:

  1. Want more tactical advice you can implement today? Check out my blog here for great articles, stories, and lessons I’ve shared over the years.
  2. Looking for one-on-one coaching or a consultation with me? Schedule a complimentary call here to speak to our team about how we can help you.
  3. Follow me on Instagram here for more media and public speaking tips, videos… and a little fun.

They’ll love your snow stories

Have you ever met a really BORING person?

Been on a first date and wondered how someone could really be that bland?

Are you sitting in a Zoom meeting right now listening to a person go on and on… about nothing?

Or worse… are you afraid you might be that person?

The best piece of advice I give thought leaders I work with before they do a media interview or speech is:

Have a relatable story.

You MUST have a story people can relate to if you’re going to attract people to you, speak in public, or if you’d like to sell your brand by using the media.

No producer or writer is going to publish a story about your grand opening or sale.

But if you have a story, like you’re donating 40% of opening day profits to a charity that’s in the news… or there’s something special about the owner… you have a much better chance.

Numbers are great – but stories are even better.

You may have a great success story at your company. Numbers are way up. Bosses are happy.

The way to break through to an audience and show what those numbers really mean is to tell a story. Explain what those numbers mean.

Talk about how many people you were able to hire because numbers are up. Highlight a person you hired and their family.

You need a compelling story of human interest.

Remember: the media has a job to do.

They need to make sure their audience watches, reads, sticks with them even after a commercial, learns something and keeps coming back for more.

All you need to do is learn a few tricks to do it the right way.

Here are a few quick thoughts I shared on YouTube.

And think about how a story connects you to people in your day-to-day Zoom meetings.

I was on a call with an exec of a Fortune 100 company last week.

He showed up in a baseball cap and a hoodie.

Not his normal wardrobe.

He told me he had just finished shoveling his wife out of the driveway.

And then he drove her to work.

She’s a nurse.

At that moment, I knew I wanted to work with that exec – and I even happily altered my price when we negotiated my contract.

Give your audience an authentic story that makes them feel something and you’ll have a better chance of seeing your story in the media.

They may even become open to negotiating their prices because they just like you.

P.S. Creating a story that stands out is the critical component needed to grow your business or practice and ensure you get an ROI on your time and energy. I shot a YouTube video on this. Check it out here.

P.P.S. I created a training for healthcare professionals who need to discover their message and story, deliver it clearly, succinctly, and confidently, and present in a way that intrigues, entertains and keeps the audience’s attention. Share it with your friends in healthcare. Check it out even if you’re not in healthcare. The tips and tricks are universal. Click here to learn more.

P.P.P.S. Whenever you’re ready… here are three more ways I can help you build your brand, own your voice, and stand out:

  1. Want more tactical advice you can implement today? Check out my blog here for great articles, stories, and lessons I’ve shared over the years.
  2. Looking for one-on-one coaching or a consultation with me? Schedule a complimentary call here to speak to our team about how we can help you.
  3. Follow me on Instagram here for more media and public speaking tips, videos… and a little fun.

The ripple effect of communication issues

How are the people inside your company communicating with your customers?

Or future customers?

I was on a call with a $12 billion company today.

I’m sharing this in case you have the same issue.

They hosted their annual meeting recently.

Many of their execs had to give presentations and they quickly realized… several of them were having issues presenting and getting their message across.

These are well-regarded individuals inside a Fortune 100 company.

They’re smart and know the industry in and out.

But they have an issue.

And it’s costly.

They are not confident or convincing when it comes to presenting.

So they called me.

They need to be prepared before they present again in a year – but more importantly, the concern is:

How are they communicating on a daily basis?

In front of customers? Potential investors? Their team?

There’s a ripple effect when it comes to communication.

Whether it’s your receptionist who takes inbound calls and walk-ins, your sales team, all the way up to your leadership — your message should:

  • establish trust,
  • be confident,
  • show empathy,
  • and it should make people want to do business with you!

If your message is being miscommunicated, at any level within your organization, that’s a potential client or customer — gone.

Potential referrals — gone.

Potential media or speaking opportunities — gone.

It’s all interconnected.

As you’re reading this, think to yourself for a moment.

Could you possibly have a communications issue inside your company?

Don’t dismiss someone as having stage or Zoom fright.

They may have a bigger communications issue.

It’s fixable and a little work now will save (and make) you a lot of money quickly.

P.S. Worried your organization is struggling like this Fortune 100 company? I created a training for health care professionals who need to confidently show up on camera, attract more patients, move up in their careers, and let their expertise shine. Share it with your friends in health care. The tips and tricks are universal. Check it out even if you’re not in health care. Click here to learn more. Want training that’s more specialized for your industry? Let’s connect and make it happen.

P.P.S. I just published a new video on YouTube sharing with you some easy adjustments to make before recording a video or going live. This might be something you haven’t considered. Check it out here.

P.P.P.S. Whenever you’re ready… here are three more ways I can help you build your brand, own your voice, and stand out:

  1. Want more tactical advice you can implement today? Check out my blog here for great articles, stories, and lessons I’ve shared over the years.
  2. Looking for one-on-one coaching or a consultation with me? Schedule a complimentary call here to speak to our team about how we can help you.
  3. Follow me on Instagram here for more media and public speaking tips, videos… and a little fun.

The missing piece to your marketing strategy

You know how important video is to connect with your audience.

I don’t need to convince you.

The stats are all there.

Video will make up 82% of all internet traffic this year.

How do you make sure your messaging doesn’t get lost?

You’re heard? Remembered?

How will you ensure your goal – the reason you want to get a message across – comes through?

I was training the CEO of a nationally known public company this week.

He was creating a video message for his employees.

He has the fancy equipment and team.

But he was missing the right words to reach his team.

And the tone and cadence.

The pieces to really move them.

Inspire them.

Make them act.

Video is powerful.

But you’re even more powerful.

So, what could you be missing from your marketing strategy?

Authenticity.

Vulnerability.

YOU.

Without YOU, video is weak.

This goes for Zoom video meetings, media interviews, website videos, social media videos and internal videos for your employees.

Don’t leave out YOU next week.

Your audiences came to the YOU party.

They chose to work with YOU.

Don’t disappoint.

P.S. If you would like help on how to be a more effective thought leader in video, in the media, and on stages, book a free consultation with me here.

P.P.S. I’ve created a special program just for healthcare professionals who need media training so they can confidently show up on camera, attract more patients, move up in their careers, and let their expertise shine. If that’s you or you know someone who can benefit from this, click here to learn more.

P.P.P.S. Whenever you’re ready… here are three more ways I can help you build your brand, own your voice, and stand out:

  1. Want more tactical advice you can implement today? Check out my blog here for great articles, stories, and lessons I’ve shared over the years.
  2. Looking for one-on-one coaching or a consultation with me? Schedule a complimentary call here to speak to our team about how we can help you.
  3. Follow me on Instagram here for more media and public speaking tips, videos… and a little fun.

How to Make Sure Your Message Takes Center Stage (and not this)

The key to any speaking opportunity – whether that’s speaking on Zoom in a meeting, on stage, in the media, in your website videos, or in job interviews – is to keep the audience focused on your message and nothing else.

There are a lot of things steering your audience away from you and your message.

A busy background.

Disrupting noises.

Or even a pair of glasses.

It’s one of the biggest questions I get:

“What do I do about my glasses?”

They’re not asking whether they should wear them…

But really – what to do about the fact that they’re distracting.

The light from their room is bouncing off the lenses…

They know they need help.

I struggled with this for so long – I just ditched my glasses for years… which has made it pretty hard to see my slides when I’m training.

But I figured out some tricks.

And I’m going to share a little bit with you now.

(If you want to go more in-depth with me, click here to watch this video I just shot.)

Do you have big thick frames?

Or are they too small and cutting off your pupils?

While glasses may sometimes feel like an afterthought, they could be detrimental to your overall message.

You want your audience to connect with your eyes.

The eyes are the window to the soul (or so I’ve heard).

This is also why it’s important to look directly into the camera. You’ll appear as if you’re looking right into the eyes of your audience.

This takes practice to get it down and not let your eyes wander off and look at all the other people on the call.

When you let your eyes move from person to person or somewhere else in your room, you may appear to be insincere, detached, uninterested, insecure, and even shifty.

When someone can really look into your eyes — they feel more connected to you. AND TRUST YOU MORE.

That’s why I care about this.

It’s not about looks.

I care that you connect with more people.

And they trust you.

P.S. I left out one of the other big no-no’s when it comes to making sure you connect with your audience and stand out. I’m talking about lighting. I just published a short video telling you all about it. Click here to watch.

P.P.S. I’ve created a special program just for healthcare professionals who need media training so they can confidently show up on camera, attract more patients, move up in their careers, and let their expertise shine. If that’s you or you know someone who can benefit from this, click here to learn more.

P.P.P.S. Whenever you’re ready… here are 3 more ways I can help you build your brand, own your voice, and stand out:

  1. Want more tactical advice you can implement today? Check out my blog here for great articles, stories, and lessons I’ve shared over the years.
  2. Looking for one-on-one coaching or a consultation with me? Schedule a complimentary call here to speak to our team about how we can help you.
  3. Follow me on Instagram here for more media and public speaking tips, videos… and a little fun.

Are you prepared for a Peloton-style crisis?

The Peloton crisis got me thinking…

What if something terrible happened to you?

Every organization is vulnerable to a crisis. On many levels.

If you ignore it – it doesn’t disappear.

An employee sends out a racist tweet. You lay off workers. Your CEO gets in a car crash. There’s video of an employee doing something illegal. Or your product kills someone in a popular TV show.

Maybe it’s not even your crisis – but a vendor or client of yours is having a crisis.

The media calls.

You need to answer them. And release an internal statement, or even better, a video.

You don’t know what to do or say.

There are three rules for crisis management to remember:

  1. Acknowledge the issue
  2. Take responsibility quickly (think Extreme Ownership Jocko Willink style)
  3. Overcorrect

The good news is, this is easier if you prepare.

So how do you prepare for the unexpected?

  1. Brainstorm for any possible crises that can affect your organization. Once you identify the possibilities, you will see there are steps you can take to prevent certain ones from happening. Do so.
  2. Identify your crisis team. Who are the people the team will look towards for guidance?
  3. Choose and train your spokesperson. This is BIG. Make sure the spokesperson is trained for a crisis and knows how to stay on message even while managing the hardest questions. Outline which spokesperson, if more than one, is handling which news outlet i.e. local and national news outlets, social media, newspaper, etc.
  4. Notification and monitoring. How are you going to notify employees, stakeholders, and the public?
  5. Develop your crisis messages. When everything hits the fan, having this mapped out will be hugely beneficial when time is of the essence.
  6. Assess and adapt messages. When the crisis is on… assess and adapt to the situation in real-time.
  7. Post-crisis: inspect. After the dust has settled, inspect how your team and organization handled the crisis and determine what could have been done better and faster.

The basic steps of effective crisis communications are not difficult, but they require work in order to minimize the damage.

The impact on your financial and reputation’s bottom line will be more severe if you do not plan.

Employees and other stakeholders won’t know what’s happening and will become confused and angry.

Your organization will be perceived as inept and possibly criminally negligent.

The media crisis will last MUCH longer.

Preparedness is KEY.

P.S. I just gave you a brief rundown of what to do in a crisis, but if you are really serious about crisis preparedness, check out this video where I go into more detail.

P.P.S. I’ve created a special program just for healthcare professionals who need media training so they can confidently show up on camera, attract more patients, move up in their careers, and let their expertise shine. If that is you or you know someone who can benefit from this, Learn More Here.

P.P.P.S. Whenever you’re ready… here are 3 more ways I can help you build your brand, own your voice, and stand out:

  1. Want more tactical advice you can implement today? Check out my blog here for great articles, stories, and lessons I’ve shared over the years.
  2. Looking for one-on-one coaching or a consultation with me? Schedule a complimentary call to speak to our team about how we can help you. Schedule your call here.
  3. Follow me on Instagram here for more media and public speaking tips, videos… and a little fun.